Dedicated comprehensive system for handling outgoing correspondence Repossium SD
(generation and consolidation of outgoing letters)
System based on a proprietary DMS solution, tailored to the needs of one of the leading insurance companies. The system provides comprehensive handling of outgoing correspondence:
- Creating ready-made letters based on templates filled with data from the database
- Sending letters via selected channels (mail / e-sender / email / fax)
- Enveloping and consolidating letters to repeated recipients in order to optimize costs
- Returns handling, integration with customer systems
- Multi-level archiving and versioning of documents and templates
The system was implemented in 7 months, actively supported and gradually expanded for over 10 years and currently provides:
- Support for up to 600 user accounts simultaneously
- Load distribution enabling the creation and sending of many thousands of documents a day
- Automatically create some standard document types using templates
- Archive containing several dozen million documents